RENT & RETURN
Book your consultation with Mode by Michaela Romy & find your dream dress for that special occasion!
Consultations are 30 minutes at our studio in Sea Point, Cape Town.
Dresses are paid for at the end of your consultation and packaged in a garment bag with a hanger.
Garments are to be returned in the original garment bag with original hanger. Drop-offs must be delivered to the
same location as collection.
All garments are professionally dry-cleaned upon return.
FAQ'S
Where are you based?
Mode is based in Sea Point, Cape Town. Contact us to book a try-on in our studio.
Do you provide Nationwide delivery?
We offer nationwide courier for an extra R99 each way (Collection and Return).
What is your returns policy?
All garments must be returned with the original suit cover, hanger and packaging. Please handle each garment with utmost care.
Kindly note, there will be a surcharge for any damages on your rental. Dresses to be assessed upon return.
What do I do if a garment is damaged beyond repair?
If garments are damaged beyond repair the client will be liable for the full replacement of the garment RSP and not rental price.
How do I secure a rental?
Rentals that are booked within a week or more of an event, will require a 50% deposit. Garments rented on the same day as a try-on can be secured with a full payment.
How do I pay for my rental?
Pay via Card Payments with YOCO, EFT or cash payment at the end of your consult.
How long can I rent for?
Our rentals are available for up to one week from the day of collection. Long-term rentals are available on request with an additional 25/30% cost of the original rental price. There will be a 25% penalty fee for late returns.